About Xelex

Xelex provides training data to technology companies for use in improving the accuracy of their artificial intelligence applications.

Our focus

  • Creating automation-enabled software for human-driven workflows that utilize remote labor resources at scale

  • Making domain experts more efficient by simplifying complex workflow tasks so that non-technical team members can play a larger role in project management

Those core competencies were acquired through over 50,000 development hours of refining the company's healthcare platform, WebChartMD, which has been used by over 24,000 off-site transcribers to process 50+ million medical reports for more than 40,000 healthcare providers since 2006.

With Xelex, we've applied those same core competencies to automate and simplify data annotation workflow management at scale.

Our team

Traci Bales

Traci Bales

Director of Software Support

Traci leads the team in new client on-boardings / implementations, and her extensive knowledge of the company’s platforms translates into new client start-ups that are smooth and successful. Over the last seven years Traci has trained hundreds of new users and on-boarded more than 150 companies. Her dedication and expertise have been the momentum behind many of our success stories. Traci graduated Magna Cum Laude in Computer Information Systems with a dual degree in Sociology from Milligan University.

Andrew Carpenter

Andrew Carpenter

Chief Technology Officer

Andrew serves as the company's lead developer and software designer. His ethos of pragmatism where possible and innovation where appropriate comes together to drive solutions that are simple and intuitive for users while remaining flexible, modular and scalable. Drawing from experience across several industries, a passion for creating open source software, and rooted in his relationship as a core team member since 2011, Andrew works to elevate our software at every point in the stack.

Mark Christensen

Mark Christensen

Chief Executive Officer

Mark has spent a large part of his career building companies focused on software applications for data enrichment.  After working internationally as a market analyst and Product Manager for International Paper Company, Mark has spent the last 30 years collaborating with a network of partners in over 40 countries to manage translation, transcription and media production projects in over 60 languages.  In 2005 he co-founded WebChartMD, a workflow management software application used to create and manage healthcare clinical documentation at scale.

Ritesh Shah

Ritesh Shah

Technical Support Specialist

With over five years’ of company experience, Ritesh’s subject matter expertise shows in his attention to detail when assisting with new client on-boardings, user trainings, and application support.  Ritesh also serves as the company’s lead technical documentation writer, and in coordinating and participating in software testing.  Ritesh has studied in India, United Kingdom (MSc), and the United States (dual Bachelors in Accounting & Computer. Science, MBA) and speaks four languages.

Xelex Digital, LLC
1735 W State of Franklin Rd, Ste 5-197
Johnson City, TN 37604
877-757-4640